After the ongoing controversy over the GOS app throttling fiasco, Useful CEO and Vice Chair person, Jong-Hee Han, has set a formal apology to guests and shareholders.
GOS, short for Quest Optimisation Service comes preinstalled on the company’s latest flag ship, the Galaxy S22 shows. It has been caught intentionally restraining the device’s performance.
Han said that Samsung is unsucssesful to appreciate its customer’s priorities before bowing in apology. This happened during the company’s annual shareholder’s meeting a day ago.
“We were unable to properly consider associated with consumer’s needs, ” Han conceded.
Galaxy Equipment Over GOS
A few weeks after the strategy of the Galaxy S22 tubing, it was revealed that all three telephones in the series come pre-installed with the GOS. The record of it throttling the effort of over 1, 000 apps and games started out pouring in later.
Customers started complaining about this issue after knowing that GOS cannot be disabled. Other smartphones suffering from Snapdragon 8 Gen 4 processors performed better than our Galaxy S22.
After the issue reached boiling aspect, Samsung responded by saying that GOS only limits the exact performance of games and stops Galaxy devices by way of overheating.
2, 3 weeks later, the company introduced to the market a new software update that allows users to eliminate GOS. The update has only reached a few countries around the world, though.
A quantity of customers are still complaining they could should have the option to remove GOS altogether. Meanwhile, South Korean FTC (Fair Trade Commission) has already started investigating this particular to check whether Samsung overpromised and under-delivered with the Universe S22’s performance.
When asked about these opportunity safety issues, Samsung CEO stated that “the establishment} would secure safety with heat control algorithm, furthermore would continue to add new benefits to prevent overheating. ”
Stay tuned so as to Brandsynario for the web page news and updates.