Finding a Reliable Reverse Mortgage Counselor

If you’re considering a home equity conversion mortgage (HECM), also known as a reverse mortgage, then you’ll need to undergo reverse mortgage counseling. This is a mandatory requirement for anyone seeking to obtain an HECM loan. The purpose of counseling is to ensure that you fully understand the terms and conditions of the loan, as well as the potential risks and benefits. It’s important to find a trustworthy reverse mortgage counselor to work with, so that you can make informed decisions about your financial future.

Finding a Reverse Mortgage Counselor

The first step in finding a reverse mortgage counselor is to visit the U.S. Department of Housing and Urban Development (HUD) website. HUD provides a list of approved counseling agencies that offer reverse mortgage counseling services. You can search for an agency by state or zip code, and you’ll be able to see the agency’s contact information, as well as whether they offer in-person or telephone counseling.

It’s important to choose an agency that is approved by HUD, as these agencies have been vetted and are required to adhere to certain standards. You can also ask for recommendations from friends or family members who have gone through the reverse mortgage process.

Questions to Ask a Reverse Mortgage Counselor

Once you’ve found a reverse mortgage counselor, it’s important to ask them some questions to ensure that they are trustworthy and knowledgeable. Here are some questions to consider:

1. What are your qualifications and experience?

You want to work with a counselor who has experience in reverse mortgages and who has received proper training and certification. Ask about their background and credentials.

2. What is your fee structure?

Counseling agencies may charge a fee for their services, but the fee should be reasonable and transparent. Ask about the fee structure upfront so that you know what to expect.

3. What topics will be covered in the counseling session?

Reverse mortgage counseling should cover topics such as the costs associated with the loan, the potential risks and benefits, and alternatives to a reverse mortgage. Make sure that the counselor will cover all of the necessary topics.

4. How long will the counseling session last?

Counseling sessions typically last around 90 minutes, but this can vary depending on the agency. Make sure that you have enough time set aside for the session.

5. What happens after the counseling session?

After the counseling session, you’ll receive a certificate of completion. This certificate is required in order to proceed with the loan application process. Ask the counselor about what steps you need to take next.

Benefits of Reverse Mortgage Counseling

Reverse mortgage counseling can provide a number of benefits for borrowers. Here are some of the key benefits:

1. Understanding the loan terms and conditions

Reverse mortgages can be complex, and it’s important to fully understand the terms and conditions before proceeding with a loan. Counseling can help you understand the costs associated with the loan, as well as the potential risks and benefits.

2. Exploring alternatives to a reverse mortgage

Counseling can also help you explore alternatives to a reverse mortgage, such as downsizing or obtaining a traditional home equity loan. This can help you make an informed decision about your financial future.

3. Avoiding scams and fraud

Unfortunately, there are scams and frauds associated with reverse mortgages. Counseling can help you identify potential scams and avoid falling victim to fraud.

4. Meeting HUD requirements

Reverse mortgage counseling is a mandatory requirement for anyone seeking to obtain an HECM loan. By completing counseling, you’ll meet this requirement and be able to proceed with the loan application process.


Reverse mortgage counseling is an important step in the HECM loan process. By finding a trustworthy counselor and asking the right questions, you can ensure that you fully understand the loan terms and conditions, explore alternatives, avoid scams and frauds, and meet HUD requirements.